Satisfy customers, prioritize their interests, think in their way and give quick response to them to realize win-win.
Satisfy customers, prioritize their interests, think in their way and give quick response to them to realize win-win.
Formulate temporary measure and make improvement within 24 h;
Finish analysis and find out root cause within 48 h;
Designate long-term resolution and preventive measures within 5 days.